Terms and Conditions

§ 1 Preliminary Provisions

1. These Terms and Conditions define the rules for using the online store and blog Zen Spotlight, operated by Daniel Słodkiewicz with headquarters in Środa Wielkopolska (63-000), ul. Adolfa Bnińskiego 40A.
2. The Terms and Conditions are addressed to Clients making purchases in the online store and Users using content published on the blog.
3. The Terms and Conditions define the rules for concluding and fulfilling distance sales contracts, using services provided electronically, as well as the rights and obligations of the parties.

§ 2 Definitions

1. Store – online store operated in the Zen Spotlight domain.
2. Blog – part of the website containing articles, guides and other content published by the Administrator.
3. Seller/Administrator – Daniel Słodkiewicz, ul. Adolfa Bnińskiego 40A, 63-000 Środa Wielkopolska.
4. Client – any entity that uses the services of the Store or Blog.
5. Consumer – natural person making purchases in the Store for purposes not directly related to business or professional activity.
6. Product – goods or services offered in the Store.
7. Account – user account created in the Store.
8.Sales contract – contract concluded between the Client and the Seller through the Store.
9.Newsletter – service consisting of electronically sending information about the Store’s offer and new content in the Blog.

§ 3 Contact

1. Address: ul. Adolfa Bnińskiego 40A, 63-000 Środa Wielkopolska
2. E-mail: info@zenspotlight.com

§ 4 Technical Requirements

1. To use the Store and Blog, a device with Internet access and a web browser is required.
2. To use some functions, an active e-mail account may be required.

§ 5 Placing Orders

1. Orders in the Store can be placed through the order form available on the website.
2. In order to fulfill the order, the Client is obliged to provide true contact and address data.
3. Product prices are given in Polish zloty and include VAT tax.

4. Orders placed using promo codes that grant access to free e-books or other complimentary products will be considered gifts. As these items are provided at no charge, no invoice will be issued for the recipient of the gifted product. This policy applies to all promotional offers and discount codes that result in a total price of zero for the customer.

§ 6 Payments and Delivery

1. Available payment methods and delivery are specified on the Store’s website.
2. The delivery cost is indicated when placing the order.

§ 7 Complaints

1. The Client has the right to file a complaint regarding the purchased Product.
2. A complaint can be filed by e-mail or mail to the address given in § 3.
3. Complaints are processed within 14 days from the date of their receipt.

§ 8 Withdrawal from Contract

1. The Consumer may withdraw from the distance sales contract within 14 days without giving a reason.
2. To exercise the right of withdrawal, an appropriate statement should be sent to the address given in § 3.
3. Refund of funds will occur within 14 days from receipt of the returned product.
4. In the case of digital content, such as ebooks, delivered in the form of a downloadable file, the Client loses the right to withdraw from the contract from the moment the service begins (file made available), provided that they have given prior, express consent.

§ 9 Personal Data

1. Clients’ personal data is processed in accordance with the Privacy Policy available on the website.
2. The personal data administrator is Daniel Słodkiewicz.

§ 10 Copyright

1. All content published in the Store and Blog is subject to legal protection.
2. Copying and distributing content without the Administrator’s consent is prohibited.

§ 11 Newsletter

1. In case of giving consent to the processing of personal data provided in the form on the Zen Spotlight website for marketing purposes, including in particular for receiving commercial information by e-mail (e.g. in the form of Newsletter), the Client will be provided with a service consisting of periodically sending information in the form of an electronic letter (e-mail). The Newsletter service is provided free of charge, for an indefinite period.
2. The Newsletter may contain information about the Store’s product offer, new products, current promotions and other information related to Zen Spotlight’s activities, including links to articles in the Blog.
3. The Client may at any time, without giving a reason and without incurring costs, resign from the Newsletter service or change the e-mail address to which it is sent, by sending an appropriate request to the e-mail address given in § 3.
4. Complaints related to the Newsletter service should be sent to the address given in § 3. The complaint should contain the Client’s first name, last name, e-mail address, description of the subject of the complaint, determination of the demand and its justification.
5. Complaints will be processed within 14 days from the date of their receipt, and the response will be sent to the e-mail address provided in the complaint.

§ 12 Final Provisions

1. The Terms and Conditions are effective from the date of publication on the website.
2. The Terms and Conditions are subject to Polish law.
3. In matters not regulated, the provisions of the Civil Code and consumer laws apply.